Privacy Policy

1. Introduction

Welcome to Just Chiropractor. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Name, email address, and phone number when you contact us
• Practice information when chiropractors submit listings
• Review content and ratings when patients submit reviews
• Newsletter subscription information
• Payment information (processed securely through Stripe)

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser information
• Device information and operating system
• Pages visited and time spent on pages
• Search queries and filters used
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our directory service
• To process chiropractor listings and payments
• To display and moderate patient reviews
• To send newsletters and promotional communications (with your consent)
• To respond to customer service requests
• To improve our website and user experience
• To analyze usage patterns and trends
• To prevent fraud and enhance security

4. Information Sharing and Disclosure

We may share your information with:

• Chiropractors: Patient reviews are publicly displayed on chiropractor profiles
• Service Providers: Third-party services like Stripe (payments), email providers, and hosting services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. HIPAA Compliance

We are committed to protecting patient privacy. Patient reviews should not contain protected health information (PHI). We encourage patients to write reviews without disclosing specific medical details. All reviews are moderated before publication.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and settings
• Track your favorites and recently viewed chiropractors
• Analyze website traffic and user behavior
• Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may limit certain website features.

7. Third-Party Services

Our website uses the following third-party services:

• Stripe: For secure payment processing (see Stripe Privacy Policy)
• Google Maps: For location services (see Google Privacy Policy)
• Font Awesome & Google Fonts: For icons and typography

8. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Secure password hashing (bcrypt)
• Regular security audits and updates
• Limited access to personal information
• Database backups and disaster recovery plans

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt-out of marketing communications
• Object to certain data processing activities
• Request data portability

To exercise these rights, please contact us at privacy@justchiropractor.com

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information is collected, used, and shared
• Delete personal information held by businesses
• Opt-out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising CCPA rights

12. International Users

Our services are provided from the United States. If you access our website from outside the U.S., your information may be transferred to, stored, and processed in the U.S. By using our services, you consent to this transfer.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@justchiropractor.com
• Phone: (555) 123-4567
• Mail: Just Chiropractor, Privacy Officer, [Address]